Understanding the problem
Co-Founder, Tim Eller discovered the problem. As a cardiologist living and breathing the frustrations with on-premise reviews he knew a more scalable, cloud solution was required. With an interest in programming he developed the first version of Ticker. Once the original model was successful, Ticker engaged WorkingMouse to take the app to the next level.
Given that the Ticker application already existed, but could not scale to meet the business requirements, there were existing learnings that had been made. The problem statement was focused on the shortcomings of the existing application and in particular, how it could be expanded to a greater number of stakeholders.
Ideation & research
WorkingMouse proposed the development of the new Ticker application which would include the current applications data but would modernise its features. One of the core indicators for success was that the platform would improve current workflows while providing a way for users to easily share reports and data with relevant stakeholders. The replacement of an existing system also meant complexities around data migration. A staged architecture roadmap was created to ensure scalability as the number of users was forecasted to increase.