Privacy Policy

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Version: 2.1
Date: 15/10/2025
Owner: David Burkett, Company Representative
Note: This policy aligns with WorkingMouse's Information Security Management 'Privacy and data collection policy' version 1.0 published on 09/08/2023.

For any complaints or questions regarding this Privacy Policy, please contact:

• Email: info@workingmouse.com.au
  
• Phone: +61 7 3606 0230
  
• Address: C1, lvl 2, 55 Railway Terrace, Milton, Qld, 4064
  

1. Introduction

At WorkingMouse Pty Ltd ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, store, and handle your personal data in accordance with the Australian Privacy Principles, the General Data Protection Regulation (GDPR), and other applicable laws.

2. Definitions

Personal Data

Any information relating to an identified or identifiable natural person ("data subject"); this includes information such as a name, identification number, location data, online identifier, or factors specific to physical, physiological, genetic, mental, economic, cultural, or social identity.

Processing

Any operation or set of operations performed on personal data, whether or not by automated means, including collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, alignment, restriction, erasure, or destruction.

Controller

The natural or legal person who determines the purposes and means of processing personal data.

3. Collection of Information

We collect personal information only when it is necessary for our business operations or to provide you with our services. Information is collected by lawful and fair means, and we obtain your consent when required. The types of personal data we may collect include:

• Contact Information: Name, email address, phone number
  
• Demographic Information: Age, gender, preferences
  
• Transactional Information: Details about payments to and from you
  
• Technical Data: IP address, browser type, operating system
  
• Any other information you voluntarily provide to us
  

If we receive unsolicited personal information, we will determine whether it is necessary for our business purposes. If not, we will securely destroy or de-identify the information promptly.

4. Use and Disclosure of Information

We use your personal information for purposes including, but not limited to:

• Providing and improving our services
  
• Communicating with you regarding our services and offers
  
• Complying with legal obligations
  
• Internal record keeping
  

We will not disclose your personal information to third parties without your consent unless required by law or as outlined in this Privacy Policy. When disclosing information, we ensure it is accurate, up-to-date, and complete.

5. Storage and Security of Information

We are committed to ensuring that your information is secure. We store your data using encrypted storage solutions and implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

• Encryption: All private and confidential information is stored on encrypted devices and servers.
  
• Access Control: Only authorized personnel have access to personal data.
  
• Data Retention: We retain personal information only for as long as necessary.
  

We do not store personal information on unencrypted portable storage devices. Decryption passwords follow stringent guidelines and are not stored with the device.

6. Access to and Correction of Information

You have the right to:

• Access: Request details of personal information we hold about you.
  
• Correction: Request correction of any inaccurate or incomplete information.
  

To exercise these rights, please contact us using the details provided in this policy.

7. Identifying Eligible Data Breaches

An eligible data breach occurs when:

• There is unauthorized access to or disclosure of personal information, or a loss of personal information that we hold.
  
• It is likely to result in serious harm to one or more individuals.
  
• We have not been able to prevent the likely risk of serious harm with remedial action.
  

Our Response Plan

1. Identify the Breach: We will promptly investigate any suspected data breach.
   
2. Assess the Risk: Determine if the breach is likely to result in serious harm.
   
3. Notify Affected Parties: If required, we will notify the affected individuals and the Office of the Australian Information Commissioner (OAIC).
   
4. Review and Prevent: Evaluate the breach and take steps to prevent future incidents.
   

8. International Data Transfers

If we transfer your personal information overseas, we will take reasonable steps to ensure that the recipient does not breach the Australian Privacy Principles or is subject to laws or binding schemes that offer similar protection.

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze web traffic and tailor our services to your needs. You can choose to accept or decline cookies through your browser settings.

10. Third-Party Links

Our website may contain links to other websites of interest. We do not have control over external websites and are not responsible for the protection and privacy of any information you provide while visiting such sites.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Complaints and Contact Details

If you have any complaints or questions about how we handle your personal information, please contact:

David Burkett Company Representative

• Email: info@workingmouse.com.au
  
• Phone: +61 7 3606 0230
  
• Address: C1, lvl 2, 55 Railway Terrace, Milton, Qld, 4064
  

We take all complaints seriously and will respond promptly to address your concerns.

Version History

1.0	15/10/2024	David Burkett	Initial publication

Stakeholders

All employees, contractors, consultants, casuals, and other workers at WorkingMouse Pty Ltd, including all personnel affiliated with third parties.

Note: This Privacy Policy applies to all present and future companies registered under the East Cottage Industries Pty Ltd company group, including but not limited to WorkingMouse Pty Ltd and Codebots Pty Ltd.

By using our services, you consent to the collection and use of your personal information as outlined in this policy.