Understanding the problem
The initial goal was to draft a prototype to understand the technical capabilities and transform the existing tool from a monolithic, old architecture to a modern one that would help us change the instrument and adapt to a microservices architecture and eventually deliver the device to the customer.
User journey mapping was performed to determine the pain points and understand the customer's voice. Internal customers were interviewed to uncover their experiences and insights. Analytics from these sessions helped the team understand the path forward.
Ideation & research
WorkingMouse proposed the development of a cloud application to replace the existing C# and C++ desktop applications. The platform would provide a way for users to import, edit and export map data files that aid in keeping the Autonomous Operation Zones up to date with the ever-changing mine site environment.
User story mapping was an excellent exercise to get a clear picture and determine whether the transformation was achievable within the timeline and budget. The result was portrayed in the scope delivery, which was the prototype with a clear vision.