Hitachi Construction Machinery Australia’s Map Authoring Tool


24 weeks (and on­go­ing)

The work

UX/UI de­sign

Project scop­ing

Web ap­pli­ca­tions

The tech

C# Bot


A map­ping tool to cre­ate the path­ways for Hitachi’s au­tonomous dump­ing trucks.

Hitachi Construction Machinery Australia en­gaged WorkingMouse with the aim of re-de­sign­ing the in­ter­face of their ex­ist­ing Map Authoring Tool — an es­sen­tial el­e­ment of their Autonomous Haulage System.


Weeks in scop­ing


Weeks in de­vel­op­ment


Tickets com­pleted

Understanding the prob­lem


How might we de­sign an in­tu­itive in­ter­face for Hitachi Construction Machinery’s Map Authoring Tool to help the AHS builders de­liver vir­tual maps faster and with less pain?

The ini­tial goal was to draft a pro­to­type to un­der­stand the tech­ni­cal ca­pa­bil­i­ties and trans­form the ex­ist­ing tool from a mono­lithic, old ar­chi­tec­ture to a mod­ern one that would help us change the in­stru­ment and adapt to a mi­croser­vices ar­chi­tec­ture and even­tu­ally de­liver the de­vice to the cus­tomer.

User jour­ney map­ping was per­formed to de­ter­mine the pain points and un­der­stand the cus­tomer’s voice. Internal cus­tomers were in­ter­viewed to un­cover their ex­pe­ri­ences and in­sights. Analytics from these ses­sions helped the team un­der­stand the path for­ward.



WorkingMouse pro­posed the de­vel­op­ment of a cloud ap­pli­ca­tion to re­place the ex­ist­ing C# and C++ desk­top ap­pli­ca­tions. The plat­form would pro­vide a way for users to im­port, edit and ex­port map data files that aid in keep­ing the Autonomous Operation Zones up to date with the ever-chang­ing mine site en­vi­ron­ment.

User story map­ping was an ex­cel­lent ex­er­cise to get a clear pic­ture and de­ter­mine whether the trans­for­ma­tion was achiev­able within the time­line and bud­get. The re­sult was por­trayed in the scope de­liv­ery, which was the pro­to­type with a clear vi­sion.

The so­lu­tion


During de­vel­op­ment, WorkingMouse has re­lied on Hitachi’s al­go­rithm ex­per­tise for cal­cu­lat­ing com­plex paths and en­sur­ing fea­ture par­ody with the ex­ist­ing sys­tem. Working to­gether with Hitachi de­vel­op­ers to build and de­liver the Proof of Concept in April 2022, al­lowed the pro­ject to progress past the ini­tial mile­stone and work to­wards the re­lease of the MVP.

The team