Pay as you go
Rather than charge you a ﬁxed rate for support, our teams instead offer a low monthly or annual fee. This entitles you to unlimited 2-hour timeboxes to resolve any issues.
If the issue needs to be escalated, or you’re looking to make a more substantial edits to your software, then our team can continue working on a time and materials basis. The beneﬁt of this model is that you only pay for the services you need and always have the option to scale up or down the level of support at any point.
Any software application is going to need ongoing maintenance.
To that end, our support plans allow you to schedule in regular sessions with our Product Success designers. They will arrange for testing and metrics analysis of your application so that you beneﬁt from valuable user insights. Our team will also give you honest and transparent advice on where the best opportunities for your application exist.