
Pay as you go
Rather than charge you a fixed rate for support, our teams instead offer a low monthly or annual fee. This entitles you to unlimited 2-hour timeboxes to resolve any issues.
If the issue needs to be escalated, or you’re looking to make a more substantial edits to your software, then our team can continue working on a time and materials basis. The benefit of this model is that you only pay for the services you need and always have the option to scale up or down the level of support at any point.
Expert advice
Any software application is going to need ongoing maintenance.
To that end, our support plans allow you to schedule in regular sessions with our Product Success designers. They will arrange for testing and metrics analysis of your application so that you benefit from valuable user insights. Our team will also give you honest and transparent advice on where the best opportunities for your application exist.


Project Rescue
At WorkingMouse, we take pride in our ability to steer projects which have gone awry back on track. The reasons a project ends up in jeopardy are varied, but usually result in either development ending prematurely or the release of software that doesn’t meet anyone’s expectations. Our teams can review the state of your project and formulate a plan to rescue it.
More about Project Rescue