How do we drive real be­hav­ioural change?

The cur­rent mar­ket does not have a tool that dri­ves be­hav­ioural change. Learning man­age­ment sys­tems are based on con­sum­ing con­tent and an­swer­ing ques­tions. Learning is per­formed and lost with­out hav­ing any real im­pact on the or­gan­i­sa­tion. The prob­lem state­ment was ad­dressed dur­ing a two week scope, with six weeks of de­vel­op­ment re­quired to solve the ini­tial prob­lem.

Assess and up­skill

MyLeap adopted a fixed time, vari­able scope ap­proach to the pro­ject. This meant pri­ori­tis­ing the back­log in or­der to meet a hard dead­line. The ap­pli­ca­tion needed to be up and run­ning in six weeks to be show­cased dur­ing a num­ber of keynote pre­sen­ta­tions. WorkingMouse de­liv­ered the pro­ject on time and on bud­get. After the suc­cess of the first en­gage­ment, MyLeap re­turned for fur­ther de­vel­op­ment with WorkingMouse. This sec­ond en­gage­ment fo­cused on op­ti­mis­ing the ex­ist­ing sys­tem for beta users.

We ideated and agreed that a re­spon­sive web ap­pli­ca­tion that helps or­gan­i­sa­tions im­prove their lead­er­ship ca­pa­bil­ity was the best so­lu­tion. Users progress through a base­line as­sess­ment to de­ter­mine which ar­eas re­quire up­skilling. Based on the re­sults, users can se­lect a learn­ing fo­cus. This is the cur­rent skill they are fo­cus­ing on.

The MyLeap Learning Portal

The so­lu­tion fo­cused on real be­hav­ioural change through chal­lenges. A chal­lenge em­beds the lessons learned into a prac­ti­cal en­vi­ron­ment. There are a range of chal­lenge types that vary based on the type of learn­ing. Users are en­cour­aged to jour­nal and take notes while com­plet­ing chal­lenges to doc­u­ment learn­ings.

From an or­gan­i­sa­tional per­spec­tive, HR have an overview of how em­ploy­ees are in­ter­act­ing with their learn­ing fo­cus. This brings a level of vis­i­bil­ity across an or­gan­i­sa­tion and how they are in­vest­ing in their staff. It also maps out a staff mem­bers learn­ing jour­ney should there be an op­por­tu­nity for a pro­mo­tion.