Master Electricians Australia
Services
UX/UI design
Web application development
Project Scoping
Technology
C#Bot
Brief
ME Hub is a safety platform where MEA members can access the system and use curated safety content as a template to develop their own safety
system within their business.
PROBLEM STATEMENT
"How might we make it easy and desirable for members to take
ownership of safety and make it a normal part of their working day
while creating more value for members?"
Let's take a deep dive
Understanding the problem
The aim was to design a middleware platform that would make it easier for their users to access SWMS (Safe Work Method Statement) and other resources they have across three platforms (WordPress, Integrum and Memnet).
The much-anticipated hub will eventually replace all three of these platforms and make it possible for MEA to administrate the member’s area in a more intuitive way.
Ideation & research
WorkingMouses' goal was to find the most valuable part of the MEA system to build for an MVP.
As such, WorkingMouse focused on delivering a clean portal interface that will shortcut users to the asset they require. It will reduce the time they must spend on these external applications. The hub served as a foundation for future work.
After 7 weeks of Discovery, 6 months in development, 479 feature tickets...
The solution
We have devised a solution that involves customising our existing forms' behaviour so that it can viably replace Integrum. MEA Admins can create forms and templates which are then allocated to members.
Members themselves not only benefit from improved UX, but they also gain additional functionality in regards to their profiles. Workers and managers can now populate their profiles with licences and competencies.
These details are used in the skills matrix to connect specialists together. All new functionality is supported by notifications which keep users up-to-date on activities and tasks within the application.
