Government


By 2028, Queensland will advance digital transformation with digital IDs, cybersecurity, and inclusive services. Key goals include addressing diverse demographic needs, leveraging emerging technologies, and enhancing service delivery. Challenges involve managing legacy systems, data sovereignty, and attracting talent. Queensland's proactive approach aims to lead in digital innovation and set a high standard for government efficiency and engagement.


In February 2024, WorkingMouse shared insights on "Composite AI & Models for Modernising Government Services" with the Queensland Government Customer and Digital Group. Composite AI involves combining various AI tools to leverage their strengths and address their weaknesses. Key updates include using AI tools like CoPilot for coding, optimizing problems, platform engineering, team topologies, and modeling for shared understanding. The session highlighted the importance of human oversight alongside AI to ensure accuracy and quality. For more details, see the presentation slides and case studies linked.


Government departments can develop cost-effective software by first understanding the problem they aim to solve and exploring existing solutions, such as Commercial Off-The-Shelf (COTS) software, to minimise unnecessary development costs. Engaging stakeholders early, conducting interviews, and creating user personas helps ensure the software is accessible and meets user needs, while a Minimum Viable Product (MVP) allows for iterative improvements. By carefully planning, justifying the project with a strong business case, and continuously improving after release, departments can deliver high-quality, budget-friendly software that aligns with public service goals.


Startups face numerous challenges, but with support from Advance Queensland, WorkingMouse is advancing its goals. Partnering with the University of Queensland, including expert supervision from Professor Paul Strooper, and welcoming Taun Vos to the UX team, WorkingMouse is enhancing its project focused on cloud-based code generation. This shift to a Platform-as-a-Service model will scale their business and offer rapid application development. Queensland startups should explore Advance Queensland’s initiatives for support.


The Queensland Partners in Technology (PiT) seminars, hosted by the Department of Information Technology and Innovation, aim to shape Queensland's future by fostering innovation. The 2016 event featured key speakers: Lou Boyle from LGAQ highlighted the need for automated processes in local government; Clinton Parker discussed the massive growth in data; Bryan Beswick envisioned the Sunshine Coast as a "smart" city; and Jim Barclay spoke on the role of smaller businesses alongside tech giants. The event concluded with a networking session, revealing new business ideas and opportunities for collaboration.

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