Digital Transformation in Government & Enterprise


Cloud computing is essential for modern businesses, offering cost savings, scalability, strong security, innovation, and sustainability. It enables flexibility, enhances collaboration, and supports long-term growth. Now is the time to embrace the cloud and future-proof your operations.


Digital transformation integrates technology across an organisation to enhance operations, value delivery, and customer experience. Benefits include better data insights, efficiency, cost savings, and new revenue streams, promoting agility and innovation. Challenges include resistance to change, security issues, legacy systems, costs, and unclear strategies. Success requires addressing people, setting clear objectives, creating a roadmap, and engaging experts.


Not using cloud solutions means struggling with outdated systems that hinder business performance. Moving to the cloud, where services are hosted on remote servers, offers significant benefits: enhanced collaboration, scalability, cost efficiency, continuous delivery of updates, global market access, and strong data security. With 94% of companies leveraging cloud services by 2023, the cloud modernizes operations, improves flexibility, and cuts IT costs. Businesses can choose between public, private, or hybrid clouds based on their needs, and decide between Commercial Off-The-Shelf (COTS) or custom solutions. Adopting cloud solutions allows businesses to thrive in a digital world, streamline operations, and expand globally.


In 2024, technology consulting will focus on structured team topologies, digital twin technology, and strong ESG priorities. Simplifying user experience, using model-driven metrics, and integrating meta and visual modeling are key trends. WorkingMouse aims to compete with major platforms through its advanced, integrated solutions. Adopting these trends will enhance efficiency and client satisfaction.


By 2028, Queensland will advance digital transformation with digital IDs, cybersecurity, and inclusive services. Key goals include addressing diverse demographic needs, leveraging emerging technologies, and enhancing service delivery. Challenges involve managing legacy systems, data sovereignty, and attracting talent. Queensland's proactive approach aims to lead in digital innovation and set a high standard for government efficiency and engagement.


In February 2024, WorkingMouse shared insights on "Composite AI & Models for Modernising Government Services" with the Queensland Government Customer and Digital Group. Composite AI involves combining various AI tools to leverage their strengths and address their weaknesses. Key updates include using AI tools like CoPilot for coding, optimizing problems, platform engineering, team topologies, and modeling for shared understanding. The session highlighted the importance of human oversight alongside AI to ensure accuracy and quality. For more details, see the presentation slides and case studies linked.


The Queensland Government's new digital license is a step towards addressing the challenges of digital identity management. As traditional methods like email-based identification become obsolete due to security risks, emerging solutions such as government digital identities, secure third-party verification, and token-based authentication offer a more secure and streamlined approach. The Trusted Digital Identity Framework (TDIF) and initiatives like the National Digital Licence aim to harmonize and simplify identity verification. While technology advances, legal and regional inconsistencies pose challenges. Collaboration between government and private sectors, leveraging technologies like Thales' Digital ID Wallet, will be crucial for creating a secure and efficient digital identity ecosystem.


In 2024, selecting the right project management software is crucial for ensuring efficient project execution and team collaboration. The best tools provide essential features like Gantt charts for scheduling, file storage, task delegation, calendar integration, and discussion boards. Key platforms include TeamGantt for smaller teams with unlimited free storage, Notion for small to medium-sized teams needing comprehensive tools, and Jira for larger teams or those using agile methodologies. GitLab stands out for development teams, integrating project management with DevOps, source control, and CI/CD pipelines. Each tool offers unique advantages based on your team’s size, budget, and specific needs.


In 2024, customer success has evolved into a strategic growth engine for businesses, with Customer Success Managers (CSMs) playing a pivotal role in retention, revenue generation, and expansion. The traditional approach of sporadic client interaction has shifted toward continuous engagement, with CSMs specializing in either technical expertise or revenue-focused roles. Companies are embracing AI and data-driven strategies, using advanced analytics to enhance customer satisfaction and uncover growth opportunities. The integration of AI tools, real-time metrics, and personalized customer success approaches positions businesses for sustainable growth and long-term client retention.


In 2024, successful innovation requires organisations to target early adopters and align technologies like AI, IoT, and XR with their strategic goals. The five-step business model innovation process—understanding the current model, assessing performance, recognising disruptions, addressing resistance, and implementing changes—guides companies toward sustainable growth. Combining traditional methods, such as acquisitions and innovation labs, with modern collaborative ecosystems involving internal and external innovators fosters a culture of continuous innovation. This approach ensures businesses stay competitive in a rapidly evolving technological landscape.


Deciding between a mobile app and a web app is a crucial choice for businesses in 2024. Mobile apps offer superior speed, performance, and access to device features like cameras and GPS, but they come with higher development costs and the need for platform-specific builds. Web apps are cost-efficient, accessible across devices, and quicker to develop but rely on internet access and offer limited access to mobile features. The decision should be based on factors like your target audience, budget, desired functionality, and the time required to launch, ensuring the best fit for your business needs.


In 2024, prioritising technology pain points is crucial for efficient business operations and long-term success. Start by assessing your current technology, identifying gaps, and evaluating how well it supports your business processes. Categorise pain points by their impact, focusing on critical issues first, and incorporate quick wins like AI tools or cloud solutions to enhance productivity. With security and compliance as top priorities, adopting a data-driven approach ensures businesses address pressing challenges while setting the foundation for future growth. Regular communication of progress keeps teams engaged and focused on achieving results.


Digitising business processes into workflows helps businesses achieve consistency, reduce risk, and scale more efficiently. Workflows transform manual tasks into automated sequences, improving service quality and reducing costs. Key benefits include increased efficiency, the potential to monetise unique business processes through SaaS, and reducing reliance on key personnel. By defining and customising workflows to match business-specific processes, companies can modernise operations and unlock new revenue streams, as seen in examples like Aptus’ digital transformation.


The pilot episode of a TV show serves as a test to gauge its success, a concept similarly applied in the software industry through piloting and testing. Product success and customer success are deeply interdependent, influenced by factors such as marketing, development, and operations. To set a product up for success, clearly define the problem it solves, launch a pilot to gather feedback, and continuously iterate based on insights, ensuring that the product meets both technical and customer needs.


Digitisation is the process of converting physical information into a digital format, while digitalisation leverages digitisation to improve business processes. Digital transformation is the impact of digitalisation, driving enhanced business competitiveness. With the Australian government investing heavily in the digital economy through initiatives like quantum computing, AI, and the Digital ID System, now is the ideal time for businesses to embrace digital transformation to stay competitive and avoid being left behind by more innovative rivals.


Working in a startup offers diverse experiences, giving you the chance to explore roles beyond your formal training and innovate freely without rigid processes. You’ll work closely with entrepreneurs, learn how to be self-sufficient, and make a noticeable impact on the company’s success, all within a vibrant and collaborative work environment. Startups also offer merit-based opportunities where age isn’t a barrier, helping you grow faster in your career compared to traditional corporate roles.


In 2024, CIOs play a crucial role in aligning technology with business goals, driving innovation, and fostering customer-centric strategies. Key focuses include building scalable systems that enable reuse across applications, prioritising talent development to create a future-ready workforce, and strategically implementing AI and automation to boost efficiency. Additionally, CIOs must ensure technology investments align with long-term organisational goals while addressing cybersecurity, data strategies, and sustainability to stay competitive in a rapidly evolving landscape.


Government departments can develop cost-effective software by first understanding the problem they aim to solve and exploring existing solutions, such as Commercial Off-The-Shelf (COTS) software, to minimise unnecessary development costs. Engaging stakeholders early, conducting interviews, and creating user personas helps ensure the software is accessible and meets user needs, while a Minimum Viable Product (MVP) allows for iterative improvements. By carefully planning, justifying the project with a strong business case, and continuously improving after release, departments can deliver high-quality, budget-friendly software that aligns with public service goals.


Cloud migration is key for businesses seeking scalability, flexibility, and cost efficiency. Benefits include cost reduction, improved collaboration, and enhanced security. Understanding service models (SaaS, PaaS, IaaS) and choosing the right migration strategy (rehosting, refactoring) are crucial. Despite challenges like technical debt and cultural resistance, careful planning ensures a smooth transition, giving businesses a competitive edge.


As of 2024, WorkingMouse’s TrackerBot has received major updates, building on the foundation laid in 2023. TrackerBot, designed for the Australian Department of Defence, marks a significant leap forward in modernising Material Procurement Systems (MPS), offering enhanced flexibility, scalability, and control. The new system features innovative models such as the Entity, UI, and Meta models, all integrated with Codebots and built on a cutting-edge tech stack, aligning with the government’s push to phase out legacy systems. With its future-proof architecture and user-centric design, TrackerBot is set to revolutionise the way procurement is managed, improving efficiency and reducing costs for years to come.


Each year, WorkingMouse connects with over a hundred individuals in South East Queensland regarding web and mobile app development. As advisors in this space, we’re often asked about other leading app development companies in the Brisbane area. Some notable competitors include Code Heroes, known for building enterprise apps using Flutter, Appello Software, a global company with expertise in AI and IoT, DreamWalk, famous for their No. 1 App Store rankings and expertise in React Native, App Gurus, offering comprehensive lifecycle development with cross-platform solutions, and Speedwell, specialising in bespoke solutions with Sitecore integration. Each company has its unique strengths, and it’s important to choose the one that best fits your project needs.


In 2024, AI continues to drive innovation across industries by enhancing data analysis, automating processes, and improving customer experiences. Companies like Google and start-ups like X.ai are using AI to boost creativity, security, and efficiency in business. AI-driven consumer products like Amazon Echo also play a significant role in shaping daily life. As AI becomes more integrated into business and technology, its potential grows, but ethical considerations and safeguards are critical for its responsible use. WorkingMouse leverages AI to modernise legacy systems and improve project outcomes across sectors.


In 2024, AI is reshaping the job market by automating routine tasks and creating new roles in AI management, data science, and cybersecurity. Rather than replacing jobs outright, AI is transforming them, leading to the rise of “augmented intelligence” where humans collaborate with AI to boost productivity. Upskilling has become essential, as more roles focus on creativity, empathy, and strategic thinking, which AI cannot yet replicate. While concerns about job displacement persist, AI is also opening opportunities for human ingenuity and innovation across industries.


In 2024, choosing the right analytics tool depends on your business size, needs, and budget. Tools like Google Analytics GA4 and Firebase are great for beginners, offering insights into user behaviour across web and mobile apps. For advanced data visualisation, Power BI and Tableau are top picks, while Apache Spark excels in handling big data. Tools like Hotjar and Mixpanel focus on user behaviour, with heatmaps and real-time analytics for deeper insights.


Technology Readiness Level (TRL), initially developed by NASA, is hardware-focused and assesses technological maturity across nine stages, making it less applicable to software development. Investment Readiness Level (IRL), designed by Steve Blank, helps startups gauge market fit and business viability but can be too broad for specific cases like app development. Both models provide valuable frameworks but require adaptation for fields like software and co-creation. In 2024, as technology evolves, more domain-specific models are needed to guide development and investment decisions effectively.


Artificial Intelligence (AI) raises philosophical and ethical questions, especially around its deep learning capabilities, which mimic human brain processes. While AI’s potential for efficiency is significant, concerns about bias, unintended workarounds, and the ability to switch off autonomous systems remain. As AI evolves, ongoing discussions and research aim to mitigate risks and ensure safe advancements. Though these technologies are still in early stages, we must prepare for their future impact.


Codebots is our proprietary tool that revolutionizes software development by integrating model-driven engineering, augmented intelligence, and DevOps. It automates coding tasks, streamlines operations, and boosts productivity, enhancing cost-effectiveness and resource use. Codebots supports large-scale modernisation and digital transformation, aligning with our ‘Jidoka’ methodology to balance automation with human input. It offers flexibility, prevents vendor lock-in, and has recently advanced to its fourth generation. For more on how Codebots drives innovation and efficiency, visit the Codebots website.


The 2023 BiiG Festival - Innovation for Impact featured dynamic discussions on how innovation can create positive social change. On Day 2, highlights included engaging youth in policy decisions, telehealth advancements for rural areas, the development of the Injury Code Assistant, the Disaster Impact Survey, future employment pathways for youth in Logan, and the Queensland Digital License Application. Key themes included the importance of collaboration, technology's role in fostering innovation, and the challenges of implementing change. Stay tuned for our breakdown of Day 3 for more insights from this exciting event.


We recently attended the 2023 BiiG Festival - Innovation for Impact, a multi-day event focused on how innovation can drive positive social change. Highlights from Day 3 included insights from key speakers on responsible technology, including AI, and the significant changes Queensland will face as it prepares for the 2032 Olympics. Dr. Catriona Wallace emphasized the need for responsible tech and learning about innovations, while Cle-Anne Gabriel, Mike Kaiser, and Nicholas Davis discussed shifts in work, productivity, and tech regulation. Dr. Jordan Nguyen concluded the festival with inspiring ideas on inclusive technology and its potential to improve lives. Overall, the festival underscored the importance of ongoing learning and adaptation to harness technology for good.


Modern technologies significantly impact software development speed. APIs streamline integrations, rapid application development platforms like Codebots speed up coding, and existing libraries and tools save time. DevOps and CI/CD improve efficiency and feedback. While these technologies accelerate development, quality and maintainability remain crucial considerations.


first, evaluate whether to use off-the-shelf solutions or build a custom app. Next, create a product plan outlining goals, success metrics, user benefits, competitors, and unique value. Clearly articulate the problem your app will solve, and validate your assumptions by interviewing potential users. Formulate a comprehensive business plan, set a preliminary budget, and decide whether to hire in-house developers or partner with an app development company. Engage stakeholders early to align interests, and carefully select a development partner. Finally, keep your MVP lean, utilize analytics for informed decision-making, and conduct thorough user acceptance tests to ensure the app meets expectations.


InspectRealEstate teamed up with WorkingMouse to update its ROL Rentals platform with a new UX/UI. WorkingMouse delivered a design system, high-fidelity prototypes, and a database schema to modernize the product and guide future updates. InspectRealEstate is now set to implement these changes with their internal team.


Verinote, developed by WorkingMouse in November 2019, is a secure web app for detailed and confidential note-taking, especially for law enforcement. It automates data recording, ensures secure storage, and includes features like audio recording and handwriting recognition. Built on a LAMP stack and delivered on time and budget, Verinote was completed in six weeks using a fixed time, variable scope approach.


Digital transformation is essential for updating outdated IT systems, and one approach is the firecracker method. This technique is ideal for small legacy applications, such as those built in Microsoft Access. The process involves documenting the old system's requirements, cleaning up and reverse-engineering the schema, designing a new UI, and then developing, testing, and deploying the updated application. This method is straightforward for smaller systems but may not suit larger, more complex ones. Proper documentation is crucial to ensure new applications remain relevant and manageable. For guidance on modernizing legacy software, consider reaching out or exploring available resources.


Industries are increasingly ripe for digital transformation. For example, ride-sharing apps have revolutionized transport, real estate is moving towards more digital tools, and HR is benefiting from enhanced application processes. Healthcare, though slow, has huge potential for digital advancements. Overcoming barriers like legacy systems and skills gaps is key. WorkingMouse can help with these transformations.


The "Plan Like a General" workshop by The Disruption Group introduced the Military Planning Process (MPP) for strategic planning. Key takeaways included Boyd's OODA Loop for staying ahead of competition, Wargaming to test plans, and combating cognitive biases. The workshop emphasized quick, focused planning and spending 70% of time framing the problem, which was a significant insight. Facilitator Timothy Keeffe provided practical strategies for enhancing organizational innovation.


Onsider is a B2B platform connecting specialized independent contractors with civil construction companies in Australia and New Zealand. Founded by an experienced civil engineer, the platform allows companies to easily find and hire skilled contractors for flexible contracts, while offering engineers the freedom to work freelance and receive timely payments. WorkingMouse developed a mobile-responsive web app with user-friendly features for both contractors and employers. Future plans include enhanced features, a ChatBot, and a native mobile app.


Tool Protect, founded by Gayle, a health professional, and her police officer husband, addresses tool theft issues with a new app. Despite initial challenges, the app quickly gained traction, earning media attention and nearly 2,000 subscriptions in its first month. WorkingMouse helped develop the app with a user-friendly design and efficient workflow. Moving forward, Tool Protect plans to monetize through subscriptions and commercial partnerships, aiming for a national rollout.


The Central Highlands Development Corporation (CHDC) revamped their outdated website and created a new platform for promoting local food and produce, partnering with WorkingMouse. By using user personas and the Codebots Resource Behaviour, they developed a responsive, filterable website and a dynamic platform for local vendors. The CHDC site went live in 4 weeks, and the new platform in 2 weeks. CHDC aims for continuous modernization and plans to use the platform’s success to potentially license it to other regions.


SuzanneStays is a real estate platform dedicated to providing truly accessible accommodation for everyone. Co-founded by Michael, Suzanne, and Paul, the platform emerged from Suzanne’s personal journey with motor neurone disease (MND/ALS) and their realization of the gap in accessible vacation options. Developed with a focus on user-friendliness and accessibility, SuzanneStays features a holiday-building wizard, detailed property accessibility descriptions, and a two-sided portal for users and property owners. Launching on March 28, the platform aims to expand its property base and features to meet growing demand.


At WorkingMouse, Eban is the creative visionary, bringing cutting-edge design and style to the team with over 20 years in IT and a knack for making products look amazing. Matty, the tech guru, turns Eban's ideas into functional reality with his coding expertise and leadership in tech innovation. Dave, the hustler, ensures that these ideas meet market needs and are commercially viable, leveraging his sales and tech experience. Together, they form a dynamic trio, focused on delivering innovative, high-quality products and developing an advanced software platform.


Embrace agility and adaptability over rigid methods like centralization and tradition. Agile and Lean are about acting on communication and adapting to change, rather than following strict rules. In an era of rapid technological advancement, innovation is crucial. Understand and apply Agile and Lean principles in ways that fit your business, and be prepared to evolve. Just as technology evolves, so should your processes to stay relevant and competitive.


Startups face numerous challenges, but with support from Advance Queensland, WorkingMouse is advancing its goals. Partnering with the University of Queensland, including expert supervision from Professor Paul Strooper, and welcoming Taun Vos to the UX team, WorkingMouse is enhancing its project focused on cloud-based code generation. This shift to a Platform-as-a-Service model will scale their business and offer rapid application development. Queensland startups should explore Advance Queensland’s initiatives for support.


A startup weekend focuses on validating market interest in new ideas, unlike a hackathon that develops prototypes for set problems. At the Health Startup Weekend, WorkingMouse explored creating a toolset for supporting Australia's eHealth protocol, which involves complex technical requirements. They proposed using code generators to simplify integration with the protocol. The weekend highlighted the importance of market validation and demonstrated how innovative tools can address eHealth challenges.


Steve Keefe's vision with Dirigo is to empower clients with clear financial insights and personalized service, setting itself apart from traditional banks and brokers. The Mortgage Brokers industry is growing, but many still feel uninformed about their finances. Dirigo offers efficient, client-focused solutions for securing finance and achieving financial freedom. Despite initial doubts, WorkingMouse successfully developed Dirigo’s new Finance Software in just three weeks using their Codebots, proving that ambitious projects can be completed quickly.


Changing developers can be streamlined by following these six steps: First, confirm that you own your source code and have the proper documentation. Next, identify why you need a change to avoid repeating past issues. Choose a new developer based on strong communication and support. Manage the transition carefully, especially if the current relationship is strained. Ensure a smooth handover of documentation and assets, or prepare for potential recreations. Finally, work with your new developer to analyze and iterate on your software for continued improvement.


WorkingMouse, in partnership with Cornerstone, migrated the Department of Defence's disparate procurement systems to a centralized cloud repository. Originally focusing on non-material procurement, the project expanded to include material procurement. Using agile methods and Codebots, the team achieved rapid development and integration, enhancing transparency and reporting. The successful migration led to ongoing enhancements and an expanded scope, consolidating all procurement activities into a single cloud application.


The Queensland Partners in Technology (PiT) seminars, hosted by the Department of Information Technology and Innovation, aim to shape Queensland's future by fostering innovation. The 2016 event featured key speakers: Lou Boyle from LGAQ highlighted the need for automated processes in local government; Clinton Parker discussed the massive growth in data; Bryan Beswick envisioned the Sunshine Coast as a "smart" city; and Jim Barclay spoke on the role of smaller businesses alongside tech giants. The event concluded with a networking session, revealing new business ideas and opportunities for collaboration.


2017 was a standout year for WorkingMouse, marked by significant growth and achievements. The company ranked 70th on Deloitte's Fastest 500 in Asia Pacific with 800% revenue growth since 2015. With a 30% increase in team size, WorkingMouse attended major events, received accolades, and launched new products, including Codebots. Highlights included launching our newsletter, expanding office space, and achieving a successful Codebots demo and launch. Looking ahead, we’re excited for more growth and innovation in 2018.


For R&D tax incentive applications, it's crucial to plan ahead and document your research process thoroughly. Rather than reverse engineering, focus on structuring your tech business to align with the incentive's requirements. Use the scientific method—hypothesis, testing, data collection, and analysis—to ensure your activities meet the criteria. Additionally, create roadmaps to detail how each activity contributes to R&D. These tools help with compliance and improve business efficiency.


At a recent RHoK hackathon, we developed a prototype for "Cane Enabled," a device to assist the elderly and disabled with mobility and emergency tracking. Despite tight deadlines, we created a functional MVP, raised $110 for further development, and demonstrated the cane's capabilities effectively. Our work earned us a joint first-place finish, highlighting the impact of innovative solutions for social good.


To sustain a business, focus on building a base of 1,000 true fans—dedicated customers who will consistently buy your products. Each fan spending $300 annually results in $300,000 in revenue. Prioritizing the needs of these loyal customers over broader market trends can provide a stable foundation for growth. While achieving widespread popularity is ideal, a solid true fan base can be crucial, especially for start-ups or niche markets.


Gamification applies game design elements to non-game contexts, aiming to solve real-world problems like boosting employee engagement with mundane tasks. It's increasingly popular among executives and software developers. While it can enhance engagement and transparency by reflecting real-time achievements, gamification should not be used as a band-aid for poorly designed processes. For employees, gamification must be well-designed to avoid adding stress. Overall, when done correctly, it can transform dull tasks into engaging ones and provide valuable performance insights.


Gamification can be highly impactful across various industries, including banking. For example, the Commonwealth Bank of Australia used gamification with its 2011 Investorville simulation, which taught property investment through a risk-free virtual world, resulting in a 413% ROI from actual loans tracked. Gamification can enhance engagement and motivation, as shown by TalentLMS data, which found that leaderboards and point systems significantly boost employee motivation. Properly implemented, gamification offers valuable insights, improved ROI, and increased engagement for both consumers and employees.


Starting a business is tough, but Brisbane offers strong support through spaces like River City Labs and Little Tokyo Two, and initiatives like Advanced Queensland and the Office of the Queensland Chief Entrepreneur. University centers such as UQ's iLab and QUT Creative Enterprise also provide valuable resources. While Brisbane may not rival global startup giants, its growing ecosystem offers significant help for new entrepreneurs.


The Australian government has announced it will cap the term and value of IT contracts to enable small and medium-sized businesses (SMEs) to compete for components of large projects. This move aims to allocate 10% of the $6.5 billion annual IT budget to smaller operators. Angus Taylor highlighted that this will foster innovation and competition. The change builds on previous efforts to empower SMEs, promote competition, and use modern procurement practices, following recommendations from the ICT procurement taskforce.


The shift in innovation focus from product features to customer experience is transforming industries, especially in software. Companies are increasingly prioritizing service-oriented approaches, like Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS), to enhance customer experience and meet diverse consumer needs. This trend highlights the importance of offering valuable services rather than just features to succeed in today’s market.


Digital transformation means modernising and digitalising your current business processes, not becoming a tech startup. It involves adopting a digital mindset to improve efficiency and customer satisfaction. Key steps include pinpointing your digital goals, inventorying assets, visualising new models, operating both old and new models, and tracking progress. While digital transformation is a gradual process, it’s essential for staying competitive. Companies that embrace it will have a significant edge over those relying on traditional methods.


WorkingMouse is ranked #70 on Deloitte's Technology Fast 500 Asia Pacific, marking a notable achievement with 800% growth since 2015. The Deloitte list highlights high-growth tech companies across the Asia Pacific region, with Australia showing strong performance. Top Australian companies include Hireup (#2) with 7713% growth, zipMoney (#7) with 4012% growth, and Zero Latency (#8) with 3611% growth. WorkingMouse's growth is driven by Codebots, a platform engineering tool that significantly speeds up software development. This recognition underscores Australia's strong tech sector and innovation.


Australia ranks 15th in global R&D spending but falls behind in high-growth firms, international patents, and overall innovation, slipping to 23rd in the Global Innovation Index. Despite strong performance in research and a low unemployment rate, Australia struggles with digital skills and commercializing new ideas. To address this, Prime Minister Turnbull has pledged $100 million to link industry with academia and support growth in key sectors. While there's room for improvement, government initiatives and a focus on modernizing processes offer hope for boosting innovation.

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