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Governments are modernising outdated IT systems to meet public demand for efficient, secure digital services. Challenges include legacy systems, data security, user-focused design, and budget limits. Solutions involve cloud adoption, improved cybersecurity, and phased, cost-effective upgrades, as shown in partnerships like Queensland TMR and NSW Police. By embracing agile methods and expert collaboration, governments can enhance service delivery, security, and citizen satisfaction.

The enterprise software landscape is moving toward a SaaS contraction as businesses simplify systems to reduce complexity and costs. With too many SaaS tools creating frustration and technical debt, companies need to focus on streamlining, improving cybersecurity, and integrating key solutions. Simplifying operations will cut unnecessary tools, lower costs, and reduce risks.

Modernising legacy systems is key to staying competitive and secure. It involves updating outdated software and hardware to improve efficiency, scalability, and security. Key steps include assessing the system, choosing the right strategy (e.g., rehosting or rebuilding), prioritising security, and improving user experience. Successful modernisation enhances operations and reduces costs for both government and private organisations.

WorkingMouse is committed to inspiring future tech leaders through initiatives like the InspireU STEM Camp. By providing Aboriginal and Torres Strait Islander students with hands-on tech experience and mentorship, we empower them to explore STEM careers and envision their future in the industry.

Digital transformation integrates technology across an organisation to enhance operations, value delivery, and customer experience. Benefits include better data insights, efficiency, cost savings, and new revenue streams, promoting agility and innovation. Challenges include resistance to change, security issues, legacy systems, costs, and unclear strategies. Success requires addressing people, setting clear objectives, creating a roadmap, and engaging experts.

Chronicles the journey of WorkingMouse as it navigated the complexities of becoming a leader in legacy system modernisation for government and enterprise sectors. It delves into the company’s early struggles, including operational missteps, challenging client relationships, and the development of innovative tools like Codebots. Through pivotal decisions and key moments, the article highlights how WorkingMouse refined its approach by focusing on people, processes, and tools, ultimately evolving into a trusted partner for modernising critical systems. The article also reflects on the lessons learned and the company’s vision for the future, emphasizing the importance of balance, connection, innovation, and mastery in software development services.

Not using cloud solutions means struggling with outdated systems that hinder business performance. Moving to the cloud, where services are hosted on remote servers, offers significant benefits: enhanced collaboration, scalability, cost efficiency, continuous delivery of updates, global market access, and strong data security. With 94% of companies leveraging cloud services by 2023, the cloud modernizes operations, improves flexibility, and cuts IT costs. Businesses can choose between public, private, or hybrid clouds based on their needs, and decide between Commercial Off-The-Shelf (COTS) or custom solutions. Adopting cloud solutions allows businesses to thrive in a digital world, streamline operations, and expand globally.

WorkingMouse’s Codebots tool automates end-user documentation by linking model changes to documentation updates. It uses a higher level of abstraction and automated testing with tools like Playwright to ensure documentation stays current with system updates. The tool integrates models, tests, and documentation, streamlining updates and reducing labor, making it ideal for modernizing legacy systems.

In 2025, technology consulting will focus on structured team topologies, digital twin technology, and strong ESG priorities. Simplifying user experience, using model-driven metrics, and integrating meta and visual modeling are key trends. WorkingMouse aims to compete with major platforms through its advanced, integrated solutions. Adopting these trends will enhance efficiency and client satisfaction.

By 2028, Queensland will advance digital transformation with digital IDs, cybersecurity, and inclusive services. Key goals include addressing diverse demographic needs, leveraging emerging technologies, and enhancing service delivery. Challenges involve managing legacy systems, data sovereignty, and attracting talent. Queensland's proactive approach aims to lead in digital innovation and set a high standard for government efficiency and engagement.

Codebots’ new reports and analytics module offers customizable dashboards, a query builder for complex SQL queries, and integration with any relational database. It enables users to create, save, and export reports in PDF format, democratizing data access and enhancing reporting features. Suitable for both beginners and experienced users, the app transforms data into actionable insights with user-friendly and advanced querying options

Daniel Ferri of Accord Consultancy emphasizes a people-first approach in business and IT consultancy, aligning with WorkingMouse's technology-first philosophy. He advocates for balancing actual, managerial, and visionary processes, transitioning workers from process to knowledge-based roles, and clearly defining responsibilities within organizations. His insights highlight the importance of integrating people, process, and technology for effective modernization.

WM employs metamodels to streamline relationships, automate documentation, and generate code. The original ISMS metamodel managed ISO27001 but has been updated to a modular structure, allowing integration with other standards like ISO 9001. This new metamodel enhances risk management by cross-referencing common ISO models and roles. The ISMS cheat sheet, now integrated with Codebots and Gitlab, updates templates to this modular framework, linking team members to their roles and simplifying risk extraction and verification.

This article explores challenges with legacy systems based on stakeholder feedback, highlighting five main themes: system performance and integration issues, data management problems, inflexibility and the need for modernization, poor user experience, and policy/budget constraints. While the feedback points to significant hurdles, it emphasizes that modernization efforts must balance current constraints and operational needs. WorkingMouse suggests a strategic, incremental approach to modernizing core systems, starting with improvements in satellite systems and addressing fundamental issues to enhance overall efficiency and reduce risks.

The WorkingMouse DevOps Report provides a comprehensive checklist for ensuring successful software development and support. It outlines key criteria for projects, such as pipeline state, testing coverage, production environment readiness, and documentation. Projects are assessed using a traffic light system (🔴, 🟠, 🟢) to track their progress and completeness. The report emphasizes the importance of investing in these features to maximize project success and operational efficiency, reflecting WorkingMouse's commitment to quality and best practices in DevOps.

Abstraction in system development involves focusing on core aspects by removing unnecessary details, which can revolutionise how organisations modernise and streamline their processes. Instead of discarding diagrams and artefacts, reusing them for higher-level models can boost productivity, consistency, and quality while cutting costs. The Jidoka philosophy, prioritising automation and quality over speed, highlights that investing in systematic abstraction leads to more cost-effective and agile development. Embracing this approach helps organisations balance quality with cost management and accelerates their path to innovation.

We categorize software modernization into three types: Like-for-Like Replacements, which upgrade outdated systems while preserving existing workflows; Spreadsheets Replacements, which transition from error-prone spreadsheets to scalable custom applications for better data management; and Disparate Systems Replacements, which integrate multiple unconnected systems into a single platform to streamline operations and improve decision-making. Modernizing systems is crucial for managing growth, enhancing efficiency, and ensuring future readiness.

Legacy systems, crucial to many organisations, pose significant cybersecurity risks due to outdated technology, lack of modern security features, and difficulty integrating with current security tools. These systems often run unsupported software, making them easy targets for cyber-attacks. Their complexity and reliance on outdated authentication methods exacerbate the risk. Recent breaches underscore the need for organisations to modernise their systems and adopt advanced security measures to protect sensitive data and stay competitive.

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