Why Dashboards Are Important for Your Business and Not Just Your Car!

INNOVATION

A dig­i­tal dash­board, such as the kind used by WorkingMouse, are an in­no­va­tion that al­lows for a num­ber of key func­tions to oc­cur. It al­lows key per­son­nel to mon­i­tor con­tri­bu­tion by var­i­ous teams or de­part­ments within the or­gan­i­sa­tion. A way in which to cap­ture the over­all per­for­mance of the or­gan­i­sa­tion can be done via a dash­board. Specific and broad data can be re­ported and dis­played in vi­sual per­for­mance mea­sures thus giv­ing a snap­shot of not just each team or de­part­ment but the or­gan­i­sa­tion as a whole. This is im­por­tant as it al­lows or­gan­i­sa­tions to make sure they align with strate­gies and or­gan­i­sa­tion wide goals.

From a tech­ni­cal per­spec­tive, dash­boards can be cat­e­gorised by func­tion. The main func­tions are strate­gic and an­a­lyt­i­cal. Strategic dash­board’s pur­pose is to sup­port man­age­ment at every level of an or­gan­i­sa­tion. They al­low for the quick overview of data as well as pro­vid­ing an av­enue for mon­i­tor­ing the op­por­tu­ni­ties and health of a busi­ness. Analytical dash­boards are gen­er­ally used for as a sup­port sys­tem for man­age­ment by as­sist­ing users with drilling down data. There is typ­i­cally more his­tory and con­text en­tered into a an­a­lyt­i­cal dash­board. This is es­pe­cially use­ful when com­par­ing per­for­mance from dif­fer­ent time pe­ri­ods.

Among the other ben­e­fits that dash­boards have, is their abil­ity to iden­tify and cor­rect neg­a­tive trends that may be oc­cur­ring. This func­tion is im­por­tant for small and big or­gan­i­sa­tions alike as the faster an is­sue or neg­a­tive trend is no­ticed the less time it has to im­pact on the busi­ness. In ad­di­tion to this dash­boards can give a busi­ness the abil­ity to make key de­ci­sions based on col­lected busi­ness in­tel­li­gence rather than a sin­gle re­port. There is an op­por­tu­nity to get the big­ger pic­ture.

Recently Working Mouse part­nered with Carelynx to cre­ate a dash­board that al­lowed them to see res­i­den­t’s health met­rics. This pro­vided Carelynx with an in­di­ca­tor of the per­for­mance of an aged care fa­cil­ity, which re­lates di­rectly to their gov­ern­ment fund­ing. By us­ing the dash­board Carelynx can ac­cess in­sights that would nor­mally cost many hours of man­u­ally pulling data and cal­cu­lat­ing fig­ures with a few clicks.

When con­sid­er­ing how to re­port data, share mea­sure­ments and dis­play trends in one tool the first so­lu­tion that should spring to mind is dash­boards. They pro­vide easy ac­cess to a snap­shot as well as long-term find­ings of KPIs or Key Performance Indicators that di­rectly re­late to a busi­ness process or ob­jec­tive of the busi­ness. A more prac­ti­cal way to think about dash­boards is that they are progress re­ports made vi­sual.

Check out our ar­ti­cle on soft­ware bots and how the de­vel­op­ers can now use code to write code.

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ABOUT THE AUTHOR

David Burkett

Growth en­thu­si­ast and res­i­dent pom

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