Find the right path forward.
Every problem is unique. The key is to have a ﬂuid enough process to adapt to each problem while still applying learnings from the past. Every problem needs to be observed and understood before it can be solved. Once understood, the entire team can align on the deliverables needed to solve the problem.
Leverage domain experts and professional problem solvers.
Too often a problem is only approached from either a design or a technical perspective. By including experts in each domain, your tailored recommendations will cover all facets of design as well as the technical implementation.
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We take on a limited number of Consultation engagements every month. Projects are scheduled on a ﬁrst in, best dressed basis. It’s highly recommended to apply as soon as possible, in order to secure your spot.
Every problem is different. Without ﬁrst knowing and understanding the problem, it is impossible to prescribe a process for solving it. Before the engagement begins, we will investigate and provide a recommendation on the length and investment required for the consultation.
Most consultations sit around the four-week mark. They can be longer or shorter depending on the agreed upon deliverables.
Anything with a software focus. Past examples include, machine learning feasibility analysis, design improvements for existing systems, legacy modernisation project and system re-designs.
Talk to us and ﬁnd out. We never want to set ourselves up to fail, so if we don’t think we can help you, we’ll be honest with you. Register for a free strategy session to get the conversation started (link to /free-strategy-session).
This is driven by need. Some common examples include; technical research and documentation, application architecture design, system prototypes, database models and design style guides.
Inspect Real Estate
InspectRealEstate reached out to WorkingMouse to assist them with improving the look and feel of their ﬂagship product, ROL Rentals, which hadn’t seen any changes in its design since its inception. The focus of the consultation was agreed upon, with the primary artefact being a design system that could be used when updating their product suite or developing a new solution as well as re-designing the core pages of the platform. At the conclusion of the four week consult, the team delivered a design system, HiFi prototypes and database schema model that would enable InspectRealEstate to begin the implementation of the updated user experience of ROL Rentals.
Ksatria knew they needed to improve the design of their application, the Ksatria Medical System (KMS). They engaged WorkingMouse to consult on how they could best implement improvements using design centred principles. The following problem statement was agreed upon;
How can we reduce the complexity and improve the consistency of the core registration process and associated models so that users require minimal training to be able to easily use it?
The deliverables that formed part of the consultation were three-fold. Firstly, the new prototype for the application validated through user testing. Secondly, the revised application architecture. This addressed how the backend of the application needed to function to support the front end. Thirdly, a requirements backlog that documented the future work required.
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