Currently, more than 60% of real estate enquiries go unanswered. Traditionally, your query goes to the listed rental or sales agent, not a customer service team. This leaves a considerable margin for human error and relies on the agent's motivation to respond. Suppose the agent has just contracted the property, they won't be interested in your enquiry; they're interested in their next listing. To address this problem, we completed a two-week scope, with four weeks of development required to solve the initial problem.